Complaints
Appeals
Compliments
You can give us a compliment if you are happy with our services or the way we responded to a particular matter. Compliments help us to know that we are on the right track and to recognise staff who go above and beyond.
You can make a compliment by:
- Emailing info@yourplacehousing.com.au
- Calling us on 08 8351 8466
- Downloading the Comment, Compliment or Complaint Form and mailing the completed form to YourPlace Housing, 338–340 Tapleys Hill Road, Seaton SA 5023
- Completing and submitting the Comment, Compliment or Complaint Online Form
- Visiting our office at 338–340 Tapleys Hill Road, Seaton SA 5023
Need more help?
You can find more detailed information in our Compliments and Complaints Management Policy and Appeals Management Policy.
- Compliments & Complaints Management Policy: Download PDF [300kb]
- Appeals Policy: Download PDF [200kb]
You can also contact the following organisations for advice and information about your issue:
Tenants' Information and Advisory Service
Free call: 1800 060 462Consumer and Business Services
Telephone: 131 882
Email: tenancy.advice@agd.sa.gov.auNDIS Quality and Safeguards Commission
Telephone: 1800 035 544
Email: contactcentre@ndiscommission.gov.au