Strategic Plan & Corporate Policies

Strategic Plan 2023–2026

Read our Strategic Plan 2023–2026: Download PDF [110kb]

Our Vision is for everyone to have access to an affordable home that meets their needs.

Our Purpose

What We Do: With a focus on people with disability and those that are socially disadvantaged, we provide housing that is affordable, appropriate, and suited to people’s unique requirements.
How We Do It: We build strong relationships with our tenants and those that support them. We are committed to following through, and actively advocate for improved housing opportunities for everyone.

Our Values

Supportive and Collaborative
Inclusive and Respectful
Curious and Adaptable
Fair and Transparent

Strategic Focus Areas

Tenants and Customers are engaged and provided great services
Properties are high quality and well located
Partnerships that improve tenant opportunity and outcomes
Sustainability at the centre of our business and strategic goals
Our People are valued and supported

Priority Projects

SDA Housing Strategy

Develop and implement an Specialist Disability Accommodation (SDA) Housing strategy to provide high-quality, accessible, and affordable housing options for people with disability, ensuring their independence, safety, and inclusion in the community.

Financial Optimisation Plan

Develop a strategy to assess the implications of fixed costs on our sustainability and identify opportunities to increase our ability to fund future developments.

Connecting Our Community

Develop a service delivery model that empowers staff to provide consistent high-quality service, supports tenants and housing seekers to access and maintain housing, and builds community connections.

Strategic Focus and Objectives

1 – Tenants and Customers

2 – Properties

3 – Partnerships

a) Develop a stakeholder engagement plan which describes who our partners are and how we will work with them
b) Establish clear arrangements with a range of partners which clarify roles and responsibilities to improve the effective and coordinated delivery of services to tenants
c) Develop a communications and public relations strategy that helps to build our profile as a high-quality housing provider

4 – Sustainability

a) Ensure financial sustainability while meeting our strategic objective of renewal and improvement of our housing portfolio
b) Investigate a more diverse range of housing service options, including fee for service management opportunities and government tenders
c) Establish an Environmental, Social and Governance (ESG) reporting regime to better evaluate sustainability and provide transparency to investors and stakeholders

5 – Our People

Download Strategic Plan 2023–2026

Corporate Policies

Our Policies set out what YourPlace Housing does, our principles and commitments. They demonstrate how we live our values and how we deliver our strategies.

YourPlace Housing maintains a suite of policies to ensure: