Strategic Plan & Corporate Policies

Strategic Plan 2023–2026

• Read our Strategic Plan 2023–2026: Download PDF [110kb]

Our Vision is for everyone to have access to an affordable home that meets their needs.

Our Purpose

• What We Do: With a focus on people with disability and those that are socially disadvantaged, we provide housing that is affordable, appropriate, and suited to people’s unique requirements.
• How We Do It: We build strong relationships with our tenants and those that support them. We are committed to following through, and actively advocate for improved housing opportunities for everyone.

Our Values

• Supportive and Collaborative
• Inclusive and Respectful
• Curious and Adaptable
• Fair and Transparent

Strategic Focus Areas

• Tenants and Customers are engaged and provided great services
• Properties are high quality and well located
• Partnerships that improve tenant opportunity and outcomes
• Sustainability at the centre of our business and strategic goals
• Our People are valued and supported

Priority Projects

SDA Housing Strategy

Develop and implement an Specialist Disability Accommodation (SDA) Housing strategy to provide high-quality, accessible, and affordable housing options for people with disability, ensuring their independence, safety, and inclusion in the community.

Financial Optimisation Plan

Develop a strategy to assess the implications of fixed costs on our sustainability and identify opportunities to increase our ability to fund future developments.

Connecting Our Community

Develop a service delivery model that empowers staff to provide consistent high-quality service, supports tenants and housing seekers to access and maintain housing, and builds community connections.

Strategic Focus and Objectives