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You are here: Home / Tenant Services / Tenant Handbook

Tenant Handbook

Tenant Handbook…a place to call home

 

Welcome to your place!!

We hope you feel at home in your place and your new community. We will do whatever we can to help you settle in as quickly as possible. This handbook has lots of information that you will want to know about living in your new house. Keep it tucked away somewhere for future reference.

  • Tenant Handbook: Download PDF [2 MB] PDF format

Inside the Tenant Handbook:

  • About Us
  • Tenancy Relationships
  • Your Tenancy
  • Bond, Rent & other payments
  • Moving in
  • Maintaining Your Tenancy
  • Moving Out
  • Repairs & Maintenance
  • Property Inspections
  • Hints & Tips
  • Being a Good Neighbour
  • Feedback/Complaints
  • Who to Contact if I have any questions?


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YPH Merger with Unity Housing

YourPlace Housing has merged with Unity Housing on 1 June 2026.

While this website is being phased out, you can continue to access information, services and contact details through our new website.

Visit Unity Housing

Tenant Services Menu

  • Tenant Rights & Responsibilities
  • Bond, Rent & Other Charges
  • Report a Repair
  • Pets
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  • Policies and Forms
  • Being a Good Neighbour
  • Tenant Resources
  • Tenant Handbook
  • Concessions, Water & Energy Tips

Latest News Posts

  • Read Our Annual Report 2024–2025 Online
  • What’s Happening at YourPlace: December 2025 Edition
  • What’s Happening at YourPlace: June 2025 Edition
  • Read Our Annual Report 2023–2024 Online
  • What’s Happening at YourPlace: December 2024 Edition
  • A Message from the CEO’s Desk: December 2024
  • Office Closure 2024
  • Independent Together – Karen & Gail
  • Join the Pack: Meet Margarine
  • Christmas Budget Tips & Payment Types
  • Ensuring Excellence: Building Assessments in Progress
  • Tenancy Inspections, Photo or Video Recordings – Frequently Asked Questions
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