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You are here: Home / YPH News Update / Introducing Your Maintenance Team

Introducing Your Maintenance Team

August 1, 2020 By YourPlace Housing

Some of you have met Gary during his building or maintenance inspections. Gary has 20 years experience in the building industry and has worked in the community housing sector for more than 12 years. Besides being an avid Port Power supporter, he enjoys camping, fishing and the great outdoors.

Jenni and Serina have a wealth of experience in maintenance administration. Both are devoted grandmothers and great cooks.

Maintenance Team: Gary, Jenni and Serina

Our Maintenance Services

Planned Maintenance

YourPlace inspects every property every 3 years to schedule planned maintenance. This ensures that our properties are maintained and your home is upgraded as required.

When it’s time for your property to have a Building Inspection you will receive a letter with a proposed time and date. The inspection is an opportunity for you to discuss any issues you have noticed at your property.

For example:

  • gutters need repair or cleaning
  • water damage to benchtops or cupboards
  • lifting/cracking concrete or paths
  • rotting timber on facades
  • painting – internally or externally
  • issues with fences

What happens after the Inspection?

YourPlace will keep a written and photographic record of the condition of your property. Using this information, YourPlace develops a 10-year maintenance plan covering improvements ear-marked to occur over the next 10 years.

Responsive Maintenance

If things go wrong or break down please call us as soon as a problem occurs.

Unresolved repairs may result in further damage to the property or compromise your health and safety.

When will maintenance be undertaken?

Repairs and maintenance are undertaken based on a priority system. When we receive a request for repairs or maintenance, we work out the priority of the request.

We take into account:

  • available budget
  • the immediate or likely impact on your personal safety and wellbeing
  • repair work that could cause further damage to the property if not addressed

Working Together

By working closely with our tenants, YourPlace can deliver better asset management services, maximise the life of properties, and help foster tenants’ pride in their homes.

This inspection should not be confused with the routine inspection conducted by your Tenancy Officer.

 


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