Welcome everyone to the New Year! I hope you all had a chance to relax with family and friends during the Festive Season.
As I mentioned in my last update, we are looking forward to 2021 being an exciting year for YourPlace! We have recently released our Strategic Plan 2020–2025 which you can find on our website. It provides an overview of the things the Board and the team here at YourPlace will be focussing on over the next five years.
While we have not yet made our way through the challenges of COVID-19, this year does bring some positive signs with vaccinations being rolled out internationally and just starting here in Australia. Of course, we must all remember to continue to follow all the appropriate government guidelines.
We have already started planning some local events so that we can meet up with you and your families to hear more about your experiences living in YourPlace homes and tell you more about our future plans. If you do have some ideas about events in your area, please contact your tenancy officer and share them – we are interested in looking at different ways to engage with you. Of course, we will ensure that all of our events align to the government advice relating to COVID-19.
I have been fortunate over the past couple of months to have tagged along with the tenancy and maintenance teams to meet a number of you and discuss your housing and how it meets your needs. I am looking forward to meeting more of you over the coming months.
We will be commencing our very important tenant survey in mid-March, which we undertake every two years. This is a critical tool for us to identify some of the things you like and don’t so much like about the service you receive from YourPlace. It is being run by an independent organisation based in NSW called the Community Housing Industry Association (CHIA) who are experts in community housing tenant surveys. You can rest assured that any comments or ratings you give us will be fully confidential, so please take the time to provide your honest feedback!
I hope you all have a fantastic Easter break soon, and I hope to speak to many of you soon.