Advocacy Agencies
Citizen Advocacy South Australia
Focus on members of the community who are believed to have an intellectual disability, are often neglected, vulnerable and alone, and who need someone to speak up for them and represent their interest.
20 Myers Street, Adelaide SA 5000
Telephone: 08 8410 6644
Email: office.citzenadvocacy@gmail.com
Website: www.citizenadvocacysa.com.au
Disability Advocacy and Complaints Service of South Australia Inc (DACSSA)
DACSSA delivers free advocacy services to people living with disability, their families and carers state-wide. This includes NDIS Appeals Services.
Level 7 / 70 Pirie Street, Adelaide, SA 5000
Telephone: (08) 7122 6030
Email: admin@dacssa.org.au
Website: www.dacssa.org.au
Brain Injury SA
Range of advocacy services (individual, family, self and systemic advocacy) for people living with an Acquired Brain Injury.
70 Light Square, Adelaide SA 5000
Telephone: 08 8217 7600
Email: info@braininjurysa.org.au
Website: www.braininjurysa.org.au
OPAN – Older Persons Advocacy Services
Wide range of advocacy services for older people.
Telephone: 1800 700 600
Website: www.opan.com.au
Disability Rights Advocacy Service Inc (formerly known as MALSSA)
Promotes the rights and interest of people with a disability and their families and carers. Advocacy services include education and schooling, housing, equipment, support services, access to premises and programs, Centrelink benefits and SACAT issues.
230 Henley Beach Road, Torrensville, SA, 5032
Telephone: 08 8351 9500
Email: aadministration@dras.com.au
Website: www.dras.com.au
Independent Advocacy SA
Advocacy services for people who have an intellectual disability or who are labelled or treated as having an intellectual disability.
99 Frome Street, Adelaide, SA 5000
Telephone: 08 8232 6200
Freecall: 1800 999 884
Email: indepadv@internode.on.net
Website: www.independentadvocacysa.org.au
Advocacy for Disability Access and Inclusion Inc
Provides advocacy support for people living with a disability and their families.
47 Tynte Street, North Adelaide, SA 5006
Telephone: 08 8340 4450
Email: reception@advocacyfordisability.org.au
Website: www.advocacyfordisability.org.au
RentRight SA
RentRight SA is a free, independent service, helping people maintain their tenancies in private rental, community housing or public housing.
111 Gawler Place, Adelaide, SA, 5000
Free Call: 1800 060 462
Website: www.syc.net.au/home/rentrightsa/contact-rentrightsa
Uniting Communities Mediation Service
Provides shuttle and face to face mediation and conflict management – primarily neighbourhood disputes.
43 Franklin Street, Adelaide, SA 5000
Telephone: 08 8202 5960
Email: mediation@unitingcommunities.org
Website: www.unitingcommunities.org/service/legal-services/mediation
Other Agencies
Consumer and Business Services – Tenancies
Advice on tenancy issues
4-6 Chesser Street, Adelaide
Telephone: 131 882
Email: tenancy.advice@agd.sa.gov.au
Website: www.sa.gov.au/topics/housing/renting-and-letting
National Disability Insurance Scheme – Quality and Safeguards Commission
NDIS participants can make a complaint to the Commissioner in relation to any issue arising out of, or in connection with a service provided by a NDIS provider.
Free Call: 1800 035 544
Email: contactcentre@ndiscommission.gov.au
Website: www.ndiscommission.gov.au
Centrelink
Website: www.servicesaustralia.gov.au/individuals/centrelink
Housing SA
120 Flinders Street, Adelaide, SA, 5000
Telephone: 131 882
Website: www.housing.sa.gov.au
Crisis Lines
Beyond Blue
Telephone: 1300 224 636
Website: www.beyondblue.org.au
Lifeline Australia
Telephone: 13 11 14
Website www.lifeline.org.au
Mental Health Triage Service
SA Health Mental Health Triage Service operates 24 hours a day, 7 days a week.
This service is the main point of access into the mental health service, can provide information, advice in an emergency or crisis situation.
Telephone: 13 14 65
Website: Mental Health Services – sa.gov.au
Child Abuse Report Line
To report a reasonable suspicion that a child has been or is being abused or neglected. The report line is open 24 hours a day, 7 days a week. Call 000 in an emergency.
Telephone: 13 14 78
Website: Report Child Abuse – sa.gov.au
South Australian Civil and Administrative Tribunal
Helps people in South Australia resolve issues within specific areas of law, either through agreement at a conference or through a decision of the Tribunal at a hearing.
Level 4, 100 Pirie Street, Adelaide SA
Telephone: 1800 723 767
Email: sacat@sacat.sa.gov.au
Website: www.sacat.sa.gov.au
Office of Public Advocate
Provides information and advice on a diverse range of issues affecting people with a cognitive disability or impaired mental capacity.
211 Victoria Square, Adelaide, SA
Telephone: 1800 066 969
Email: opa@agd.sa.gov.au
Website: www.opa.sa.gov.au
Legal Aid Commission
Provide free legal information and advice and some people are also able to access legal representation.
159 Gawler Place, Adelaide SA
Telephone: 1300 366 424
Website: www.lsc.sa.gov.au
SA Directory of Community Services
SAcommunity is South Australia's community information directory. Its purpose is to enable you to:
- find out about help available from government, non-government and community services in SA
- find out how you can connect with and get involved in your community
Level 1, 25 Leigh Street, Adelaide, SA 5000
Telephone: 1300 731 844
Website: www.sacommunity.org
SA Gov Concession Finder
Helps South Australians on low or fixed incomes access a range of concessions to help with household and other expenses.
Website: www.sa.gov.au/topics/care-and-support/concessions/concession-finder
Emergency and Crisis Situations
Accessing services in emergency or crisis situations.
Website: www.sa.gov.au/topics/housing/emergency-shelter-and-homelessness/accessing-services
Housing options
Website: www.sa.gov.au/topics/housing
Help paying a bond or rent
Website: www.sa.gov.au/topics/housing/renting-and-letting/tenancy-bonds/help-paying-bond-and-rent
Homeless Connect SA
A 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia. Available anytime as a free call to help you find information and a direct referral into homelessness services.
Telephone: 1800 003 308
Website: www.homelessconnectsa.org
Domestic and family violence services
1800RESPECT
A national sexual assault, family and domestic violence counselling line is open 24/7 for anyone who has experienced or is at risk of, physical or sexual violence, including young people.
Telephone: 1800 737 732
Text: 0458 737 732
Website: 1800respect.org.au
Domestic Violence Crisis Line
The Domestic Violence Crisis Line is a 24/7 crisis counselling support and referral for women and children to safe accommodation.
Telephone:1800 800 098
Kids Helpline
Provides confidential telephone and chat counselling services to young people aged 5 to 25 years old for any reason 24/7.
Phone: 1800 551 800
Website: kidshelpline.com.au and chat online
Women's Safety Services SA
Women’s Safety Services SA (WSSSA) supports women and their children who are experiencing domestic and family violence.
Phone: (08) 8152 9200
Website: Home - Womens Safety Services
Email: contact@womenssafetyservices.com.au
MensLine Australia
The MensLine Australia 24/7 counselling service provides help to men to manage conflict and anger, relationship issues and violence in the home.
Phone: 1300 78 99 78
Website: mensline.org.au and chat online and video chat
No to Violence
A 24/7 men's counselling service working with men who use family violence to change their abusive and violent behaviour.
Phone: 1300 766 491
Website: ntv.org.au and chat online
