Ensuring Excellence: Building Assessments in Progress

At YourPlace Housing, we are committed to providing safe, comfortable, and suitable housing for all of our tenants.

Since August, we have been undertaking building assessments across all of our properties. Our goal is to ensure every home meets and exceeds the community housing standards.

Our Senior Asset Coordinator, Skyy Harrington, is visiting our properties focusing on key areas such as structural integrity, safety, and living conditions. Due to the number of assessments, we have also brought in another assessor from the community housing sector to assess some of our properties. We believe that maintaining high standards not only improves the quality of life for tenants, but also fosters a sense of pride and trust.

Thanks to all of you for making the time for us to undertake these important assessments.

Skyy has really enjoyed meeting you all and being available to hear about any concerns or queries you have about your properties.

We look forward to completing the assessments and planning the improvements that we will make to ensure our housing maintains our standards.

Thank you for your cooperation and being a part of our community.

Complaints & Appeals

Are you unhappy with YourPlace Housing’s services? Do you wish to make a complaint or appeal a decision made by us?

Regardless of whether it is a simple or complex issue, we aim to treat it seriously and work with you to resolve the matter.

If you wish to contact us about a complaint or appeal you can call us on 08 8351 8466, send an email to complaintsandappeals@yourplacehousing.com.au or lodge online via our website.